Shipping

In addition to the prices stated, we charge a flat rate of 6.90 euros per order for delivery within Germany and 16.90 euros for international shipping to the countries supplied. Different shipping costs are shown on the order page and are automatically adjusted after selecting the destination country. From € 199, shipping in Germany is free of charge. The shipping costs are clearly indicated on the product pages, in the shopping basket system and on the order page. Additional fees, customs duties and taxes are the responsibility of the customer. Please inform yourself about the regulations of the destination area.

Delivery and transport damage

Delivery is only possible within Germany and to the following countries:

  • Belgium
  • Bulgaria
  • Canada
  • Denmark (except Faroe Islands, Greenland)
  • Estonia
  • Finland (except Äland Islands)
  • France (except overseas territories and departments)
  • Greece (except Mount Athos)
  • Great Britain (except Channel Islands)
  • Hong Kong
  • India
  • Ireland
  • Italy (except Livigno and Campione d’Italia)
  • Croatia
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Mexico
  • Monaco
  • Netherlands (non-European territories)
  • Austria
  • Poland
  • Portugal
  • Romania
  • Saudi Arabia
  • Sweden
  • Switzerland
  • Slovakia
  • Slovenia
  • Spain (except Canary Islands, Ceuta and Melilla)
  • Czech republic
  • Hungary
  • United Arab Emirates
  • United States
  • Cyprus (except northern part)

Standard UPS – shipping time DE: 1-3 working days

Standard UPS shipping time EU: 2-4 working days

Express Saver UPS – Shipping time USA/Canada: 2-5 working days

Express Saver UPS – All other third countries: 2-5 working days

Information: Due to the current Covid-19 situation, there may be delays in delivery on the part of the shipping service providers. Especially for international shipments.

Self-collection: We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.

If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or transport insurance company.